COMMUNICATION SKILLS IN MEDICAL PRACTICE

—AREAS OF COMMUNICATION IN MEDICAL PRACTICE

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—Consultation

—Counselling

—Team work

—Managing duties

—Health education

—Teaching

—

—COMMUNICATION FUNCTIONS OF MEDICAL PRACTICE

—

—

—Information gathering

—

—Information giving

—

—Opinion giving

—COMMUNICATION CONTEXT

—

—Doctor – Patient

—Doctor – Patient’s  Family

—Colleague /Superior/Subordinate Doctors

—Administrative/Managerial Staff

—Students/Internees

—Public

—Family

—COMMUNICATION SKILLS: NEED

INEFFECTIVE COMMUNICATION RESULTS IN:

—Misunderstanding -> Mismanagement

—Negative attitude -> Relationships

—Delay in Process

—Cost/Wastage

—Poor Public Image

—Protest

—Iatrogenic Illness

—COMMUNICATION SKILLS: PROCESSES

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—1. Who                        Sender

—2. Whom                     Receiver

—3. When/Where          Time/Place

—4. Why                        Need  

—5. What                       Message

—6. How                        Channel

—7. Accuracy                Feedback    

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—COMMUNICATION SKILLS: INTERPERSONAL COMMUNICATION

—Comn. is not mere Exchange of Information

—Consists of Expectations and Demands

—Fulfillment possible with with no extra ‘cost’

—Communication Implies relationship

—Be Client-Centered

—Effective Communication fulfills, empowers.

— COMMUNICATION SKILLS: INTERPERSONAL INTERACTION

—Understanding self and others

—Needs and wants

—Verbal and nonverbal

—Unconditional Positive Regard

—Congruence

—Empathy

—COMMUNICATION SKILLS: SUMMARY

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—COMMUNICATION BUILDS RELATIONSHIP

—DIFFERENT STROKES FOR DIFFERENT FOLKS

—MEANINGS  ARE IN PEOPLE, NOT IN WORDS

—HOW YOU SAY WHAT YOU SAY MATTERS MOST

—REGARD WHAT THEY ARE UNCONDITIONALLY

—BE ONE IN THOUGHTS-FEELINGS-DEEDS

—HONESTY THE BEST POLICY EVEN IN BUSINESS

—ONLY WEARER OF THE SHOES KNOWS 

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CONGRESS COFFERS Sonia Gandhi and the hidden trail

CONGRESS COFFERS Sonia Gandhi and the hidden trail

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India and the future of science

Bihar's Unusual Anti-Corruption Drive

Contributed by Raman K in USKannada We’re all for anti-corruption drives. But we’re simultaneously impressed and mildly alarmed by the one that the state of Bihar has begun early into the Nitish Kumar government’s second term. On the receipt of an order from a special court, the Bihar government will seize property belonging to officials accused of corruption even before charges are proved. The government then plans to immediately install a school in the seized property, according to Janata Dal-United party spokesman Nihrora Prasad Yadav, thereby killing two birds with one stone. So far an order has been issued to seize the property of a motor vehicles department official, Mr. Yadav said Monday. Asked what proof they need to begin proceedings to seize an official’s assets, Mr. Yadav said this: “If you earn 10,000 rupees ($222) and you have a 10-crore (100 million rupees, $2.2 million) property, you must be stealing from somewhere, right?” If in a court case the official is able to prove the assets aren’t from ill-gotten gains, he’ll get his property back with “5 or 6%” interest, said Mr. Yadav. The aim is both to punish and deter “so that people who are thinking of stealing become frightened.” The state is also in the process of setting up a publicly accessible web site with details of the personal assets of state assembly members, including Chief Minister Kumar. “If your assets go up, you’ll have to explain,” said Mr. Yadav. But can it stick? It seems a little un-nerving to live in a place where your property can be seized and held until litigation is finished. Isn’t it possible that an official’s assets come from family wealth?

-- 
Thimmappa M S.

The girl who silenced the world for 5 minutes